Slow computer: 6 things before calling | ClicAide
A slow computer is not necessarily finished: six simple checks — a clogged startup, a full drive, dust, hidden programs — often restore speed without replacing anything.
Read →Eastern Townships — in-home service
Your computer works again, at your table
In Sherbrooke and seven towns around it, a frozen computer, a failing Wi-Fi or a phishing email gets fixed in front of you, not behind a counter. The technician comes to you, opens the machine on site, explains what he does and leaves only when everything is tested — your files never leave the house.
same day
on-site diagnosis
7
towns served
6
in-home services
4,9
average rating
Before we leave
Cause identified and repaired
Important files opened and checked
Antivirus and backup in place
You rerun the test yourself
Our services
Six services, one habit: fix everything on site
Every service below is done in your home, on your devices, with diagnosis and explanation included. A computer never leaves for a workshop: the repair happens in front of you, at your table.
💻
Computer Repair
A computer that freezes, shuts off or won't turn on, diagnosed on site and running again the same day, parts included.
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Virus & Malware Removal
Full removal of viruses, ransomware and ad pop-ups, then the entry points closed: passwords, firewall and updates.
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Network & Wi-Fi Setup
Wi-Fi that finally reaches the basement and the yard, a router in the right spot and a strong password: the home network rethought end to end.
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Software Installation
Installation and setup of your software, printers and apps: everything works together before we leave, tested in front of you.
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Data Recovery
Photos, documents and emails recovered from a failed drive, then backed up so the next failure costs nothing.
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In-home Computer Training
Patient sessions, at your pace, on your own device: email, photos, video calls with family and online shopping done with confidence.
See the service →How we work
We open the machine in front of you and explain every step
A computer handed to a workshop comes back a week later with a bill and zero explanation. Here, the diagnosis happens at your table: we reproduce the fault, name the cause, repair it, then you repeat the step yourself. That is why, at the next error message, you already know what to do — or you call us back, but knowing what you are talking about.
- In-home service across the Townships, no hidden surcharge
- No device ever leaves your house
- Backup of your files before any risky work
- Clear quote before we start, no surprise at the end
Areas served
From Sherbrooke to East Angus, the same van, the same care
We travel within a radius of about forty kilometres around Sherbrooke: close enough to arrive the same day when a breakdown presses, far enough to cover every Eastern Townships town that calls.
Guides
The most common breakdowns, simply explained
Secure home Wi-Fi: 5 essential settings | ClicAide
An open Wi-Fi is an open door: a weak password, disabled encryption or a factory router. Five settings are enough to close the network and keep your connection for yourself.
Read →
Viruses: 6 habits to avoid them | ClicAide
Most infections come in through a click you regret one second later: a phishing email, a fake support call, an alarming pop-up. Six habits are enough to close those doors.
Read →They trusted us with their machines
4.9 out of 5: machines fixed, people reassured
★★★★★
« My laptop turned on then froze on the welcome screen. The technician came the next day, replaced the failing drive… »
Francine R. — Sherbrooke
★★★★★
« My router left two rooms without signal for years. In one visit, Wi-Fi everywhere, a strong password and the printer… »
Gilles T. — Magog
★★★★★
« A virus was blocking my computer with pop-ups everywhere. Complete cleanup in one afternoon, no more slowdowns. The technician took… »
Denise L. — Coaticook
A blinking screen, a worrying message?
Describe the symptom, we call you back with a first read — and come out if you want.