TapisNeuf — Sherbrooke, Eastern Townships
A clean carpet is read before it is wet
Residential carpet, area rugs, stain removal, deodorising, upholstery and mattresses: TapisNeuf identifies the fibre, chooses the matching pre-treatment, then runs hot-water extraction and measures the drying in hours. In Sherbrooke and the Townships.
200 °Fextraction water that lifts embedded soil
4–6 hto dry after extraction
7services, from carpet to mattress
8municipalities served across the Townships
The method
A carpet is read before it is wet
When a carpet darkens, the first question is not which product to pull out, but which fibre is under hand. TapisNeuf identifies the covering, tests the colour bleed, then chooses the pre-treatment to the soil — grease, tannins, proteins or salts.
01
Identify
The fibre is identified before any product: wool felts in over-hot water, silk fears alkalis, polyester takes a firm extraction. The bleed test checks the colours will not run.
02
Pre-treat
The product is chosen to the soil: an alkaline for grease, an acid for coffee or rust, an enzyme for urine. The wrong product sets the stain instead of lifting it.
03
Extract
Hot-water extraction injects water into the pile then vacuums it out with the soil in the same pass. We rinse until the water runs clear, not just "less dirty".
04
Dry
A second vacuum pass pulls maximum moisture, then airflow and fans finish the job. A carpet that dries badly in a basement moulds after 48 hours.
The company
The fibre decides the product, not the reverse
TapisNeuf works the Townships ground from the fibre, not from a fixed recipe: every covering is identified, colour-tested, then only treated. A wool rug does not wash like a nylon wall-to-wall, and the temperature that rinses polyester felts wool. The right setting changes with the fibre, and reading it first is what keeps a carpet from shrinking or fading.
The proof of a finished job reads in the discharge water: after the extraction, the rinse is pulled until it comes up clear, not just grey. A carpet that still holds soap re-sticks dust within days. It is that clear-water test, run on every job, that separates a real clean from a surface rinse.
- Fibre identified before a product is touched
- Hot-water extraction and a clear-water rinse
- Residue-free products, dosed to the square centimetre
- Drying measured in hours, fans included
In the field
What the embedded soil tells you
A carpet rarely soils without a pattern. The dark lane from the door to the sofa, the grey ring under the coffee table, the patch where the dog sleeps — each one is the same fibre wearing down. The greying starts in the traffic lanes weeks before the pile flattens for good, and that is exactly when extraction still suffices and the call stays short. Waiting for the fibre to crush is how a clean turns into a replacement.
The Townships winter is what grinds a carpet fastest. De-icing salt rides in on boots, melts into the fibres, and the grit scours the pile with every step. By spring the salt has bonded with the soil and hardened into a crust that a vacuum no longer lifts. That is why a fall extraction, before the salt season, saves a carpet more than a spring one that fights what is already packed in.
A damaged fibre — crushed velvet, a pile that has lost its spring, a stain that has set through the backing — will not be fixed by cleaning it again. The fibre test shows it, and the report becomes the basis for deciding whether to clean or replace. TapisNeuf cleans the carpet, then tells you honestly what will bring it back and what will not.
Reviews
What homeowners say
The living-room carpet carried five years of kids running and a dog shedding. The tech pre-treated the traffic lanes, ran hot-wate…
Caroline M. — Sherbrooke
A wool rug bought overseas had yellowed and the fringe had gone grey. TapisNeuf washed it fibre by fibre, the dye held and the woo…
Robert L. — Rock Forest
The dog had urinated on the bedroom carpet and the smell came back every time it warmed up. The tech treated the source with a pH-…
Josée P. — Magog
The fabric sofa showed years of arm and head marks. TapisNeuf followed the manufacturer's care code, cleaned the fabric without so…
Marc-André D. — Coaticook
Our clinic's offices had high-traffic carpet in the halls. TapisNeuf came after closing, cleaned zone by zone and everything was d…
Sylvie B. — Lennoxville
Service area
Areas served
The blog
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A carpet going grey in mind?
Describe the fibre, the room and how long the stains have lasted: we prepare a clear estimate and tell you whether a bleed test is worth it before we show up.
Request an estimate