Season guide What a snow removal contract should contain · Requests forwarded to an accredited contractor

Snow removal · Sherbrooke and area

The nor'easter rises, you keep sleeping

Driveways, parking lots, roofs and ice: how each service actually works, what a serious contract should state, and the questions to ask before signing with anyone.

What a good contract should state

Trigger depth In centimetres
Time of the first pass A precise time
After snowfall ends A written delay
Exceptional storms Number of passes

Common industry benchmarks. Actual terms vary between contractors: have them written into your own quote.

5 cm
Most common trigger depth
−10 °C
Below this, salt melts nothing
6
Services explained on this site
8
Areas covered by this site

What we do

Six services, from the driveway to the ice dam

Clearing a driveway and steaming a roof need neither the same equipment nor the same judgement. Here is what each service actually involves, so you know which one to ask for.

Residential snow removal — Sherbrooke
Seasonal contract

Residential snow removal

Driveway cleared before you leave in the morning, on a seasonal contract with a written trigger depth.

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Commercial snow clearing — Sherbrooke
Parking lots

Commercial snow clearing

Parking lots, loading docks and pedestrian access cleared before opening, with a timestamped log.

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Roof snow removal — Sherbrooke
Snow load

Roof snow removal

Snow load removed by shovel and roof rake, without ever scraping the membrane or the shingles.

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Ice dam removal — Sherbrooke
Low-pressure steam

Ice dam removal

Ice dams melted with low-pressure steam, the only method that leaves the roofing intact.

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Salting and de-icing — Sherbrooke
Salt, sand, calcium

Salting and de-icing

Salt, sand or calcium chloride chosen by the actual temperature, not by habit.

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Emergency snow service — Sherbrooke
No contract, 24/7

Emergency snow service

One-off call after a heavy storm, an equipment breakdown or another contractor walking away.

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How it works

How a season unfolds, from the October call to the last pass

1

The fall visit

A serious contractor comes out to measure the driveway, spot the obstacles that need staking and determine where snow can be piled without blocking a window or a dryer vent.

2

The written contract

Trigger depth, time of the first pass, passes per storm, seasonal price. The more of these are put in numbers, the less room is left for interpretation in February.

3

Staking

Reflective stakes installed before the first snow, along the driveway and in front of anything that protrudes. That is what prevents the lawn damage discovered in March.

4

The season

Passes follow the agreed trigger. A major storm normally calls for one pass so you can get out, then a final pass once the snow has stopped.

How to recognize a good contractor

February is what tests a contract

The real test is not the first December storm. It is the third February one, when the banks are high, the equipment is tired and everyone's phone rings at once. Here are the criteria that tell you in October who will still be there by then.

  • They tell you how many clients they serve per sector
  • Their trigger depth is written, not verbal
  • Staking and what it covers are stated in the contract
  • They steam roof ice rather than chipping at it
  • Their contract says whether a storm surcharge applies
About
Snow removal crew in the Eastern Townships

Territory covered by this site

A tight radius matters more than a large territory

A contractor promising three MRCs arrives on time nowhere during a real storm. That is a question worth asking before signing. This site covers eight areas within 35 km of Sherbrooke.

What our customers say

★★★★★

Three inches overnight and the driveway was done when I got up at 6 a.m. Exactly what the contract said, and it held all season.

Martin Dubreuil
Sherbrooke
★★★★★

They refused to go up on my roof until the ice was steamed off. The previous contractor reached for an axe. Two cracked shingles.

Julie Bergeron
Magog
★★★★★

The timestamped log of every visit settled an insurance claim in two emails. That is what makes the difference for a business.

Alain Choquette
Windsor
★★★★★

My old contractor stopped showing up in February. Nordet took over within 24 hours, without charging a panic price.

Sylvie Marcoux
Waterville
★★★★★

They told me my roof did not need clearing, and why. No invoice that day. I have been calling them back ever since.

Denis Lapointe
North Hatley
★★★★★

Forty centimetres on a Sunday. They came through twice, once during and once after. The daycare lot opened on time Monday.

Nathalie Ouellet
East Angus

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